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Unicoi post office reduces hours

The town of Unicoi’s United States Post Office is set for a reduction of hours along with 255 other Tennessee offices.
“The Postal Service came out with the POST Plan initiative to roll out to 13,000 post offices across the United States to keep post offices open,” said Kristi Hamilton, who is the acting manager of post office operations.
Hamilton said the total operating window service time for the office has been reduced to six hours.
“We’ve got to do some adjustments with the window hours to shrink our work load because it has shrunk and to manage our post offices better to be more efficient,” Hamilton said.
The new weekday hours, Hamilton said, will likely be 8:45 a.m. to 3:45 p.m. or 9 a.m. to 4 p.m. with an hour lunch at either 11 a.m. or noon. No change has been made to Saturday hours. Hamilton said once a final decision is made, a notice of the change will be posted on the door within the next couple weeks. Hamilton expects the change to go into effect around mid to late February.
Each office’s hour reduction was based on past revenue generated and overall workload, Hamilton said. For the entire country, Hamilton said post office visits have reduced by 27 percent.
“This is because of the Internet and people just not doing as much business with us as they used to,” Hamilton said.

For the remainder of this article please see the Jan 15, 2013 edition of The Erwin Record.